This company truly is outstanding! Due to government regulations my local store closed in March so I decided to order from U Cig direct. Every order I’ve placed has always arrived promptly. I recently placed an order and the goods which arrived were incorrect. I contacted them direct and they replied immediately, despite it being a Sunday morning! A replacement was sent at no extra cost and I was advised to keep the incorrect items to avoid an unnecessary trip to the Post Office! The customer service is outstanding, in fact the best service I’ve ever received! Keep up the good work!